Card payments are currently failing across the UK and elsewhere in Europe, Visa has said.The extent of the disruption is not yet clear but customers across Europe have been complaining that payments have been denied.Barclays and Bank of Ireland advised customers to use ATMs to withdraw cash, which appear to still be working.Visa is working to resolve the problem but one payments firm said transactions were now working intermittently.The Payment Systems Regulator told the BBC it understood the problem to be limited to Visa card payments only. Mastercard said it was seeing no problems on its network.Supermarket Tesco said that the problem was not affecting chip and pin payments, but that it was affecting customers using contactless payments.Responding to complaints on social media, HSBC said there were issues with processing Visa payments, which were intermittent, but were “slowly recovering”.Sainsbury’s also said it was experiencing problems.First Bank told customers on Twitter there weren’t “any timescales for resolution at the moment”.
Skip Twitter post by @talktoBOI
We are aware some customers are experiencing Visa debit card issues. This is impacting multiple banks across Europe. We will update when we know more. Cash withdrawals can be made at any BOI ATM.— Bank of Ireland (@talktoBOI) June 1, 2018
End of Twitter post by @talktoBOI
However, Paymentsense, which runs card services for small businesses, said that transactions were now starting to go through.Are you a Visa customer? Have your card payments been affected? You can share your experience by emailing firstname.lastname@example.org.Please include a contact number if you are willing to speak to a BBC journalist. You can also contact us in the following ways:WhatsApp: +44 7555 173285
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